Difference Between By Month sum and By month sum+ time series is Performance analytics

Akhilkumar2
Mega Contributor

Hi All,

 

I have created an indicator named 'requested item closed monhtly' . I put the indicator in a widget and apply time series as 'By month sum' for that widget. 

When i drill down the widget it doesnt show any data for the breakdowns for some months( say October).

But when i change the time series to 'by month sum +' and select the month October it shows data for the breakdowns.

 

For same month , when i select by month and by month sum + , there is mis match in breakdowns.

the over all score of the month is same in these two different time series.

As per my understanding , by month sum shows the sum of the records till last month and

by month sum + will show sum of the records till the current month

Is there any more difference between sum and sum+ time series ( and also for by week sum and by week sum+).

 

If any one knows how to solve this issue, kindly post the answer here.

 

Regards,

Akhil

 

 

 

5 REPLIES 5

Adam Stout
ServiceNow Employee
ServiceNow Employee

You may want to take a look at this blog that explains a lot of the concepts dealing with Time Series:

https://community.servicenow.com/community?id=community_blog&sys_id=675c5793dbbc63c85129a851ca96191c