Difference Between By Month sum and By month sum+ time series is Performance analytics
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11-30-2018 04:45 AM
Hi All,
I have created an indicator named 'requested item closed monhtly' . I put the indicator in a widget and apply time series as 'By month sum' for that widget.
When i drill down the widget it doesnt show any data for the breakdowns for some months( say October).
But when i change the time series to 'by month sum +' and select the month October it shows data for the breakdowns.
For same month , when i select by month and by month sum + , there is mis match in breakdowns.
the over all score of the month is same in these two different time series.
As per my understanding , by month sum shows the sum of the records till last month and
by month sum + will show sum of the records till the current month
Is there any more difference between sum and sum+ time series ( and also for by week sum and by week sum+).
If any one knows how to solve this issue, kindly post the answer here.
Regards,
Akhil
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11-30-2018
08:42 AM
- last edited on
12-05-2023
11:16 PM
by
David
You may want to take a look at this blog that explains a lot of the concepts dealing with Time Series:
https://community.servicenow.com/community?id=community_blog&sys_id=675c5793dbbc63c85129a851ca96191c