Edit Pencil not showing on reports in Dashboards (Despite Report Admin Role)

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mattmm
Kilo Sage

‎08-02-2018 03:35 PM

  • I have created a dashboard,
  • shared it with edit perms to another user (Alex).
  • In that dashboard I have created a simple report on the incident table,
  • and again shared it with both Alex's group and him as an individual.
  • I have given Alex the Report_Admin Role,

and yet when Alex edits the dashboard himself and hovers over the report, he does not get the pencil(edit) icon showing on that report?

Is there something I am missing here?

 

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SanjivMeher
Kilo Patron
Kilo Patron

‎08-02-2018 04:28 PM

Try making him the owner of the dashboard by navigating to Performance Analytics->Dashboard Administration.

 

Or Give him pa_admin role, since this is performance analytics,


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SanjivMeher
Kilo Patron
Kilo Patron

‎08-02-2018 03:40 PM

Can you share a screenshot?


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mattmm
Kilo Sage
In response to SanjivMeher

‎08-02-2018 03:52 PM

find_real_file.png

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Tracy Davis
Giga Guru

‎08-02-2018 04:13 PM

check and make sure he has ITIL?

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mattmm
Kilo Sage
In response to Tracy Davis

‎08-02-2018 04:23 PM

He already has ITIL role, yes.

 

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