Edit Pencil not showing on reports in Dashboards (Despite Report Admin Role)

[mattmm]

• I have created a dashboard,
• shared it with edit perms to another user (Alex).
• In that dashboard I have created a simple report on the incident table,
• and again shared it with both Alex's group and him as an individual.
• I have given Alex the Report_Admin Role,

and yet when Alex edits the dashboard himself and hovers over the report, he does not get the pencil(edit) icon showing on that report?

Is there something I am missing here?

[sachin_namjoshi]

User need to hover over report on dashboard to see pencil icon.

Please check below

https://docs.servicenow.com/bundle/kingston-performance-analytics-and-reporting/page/use/dashboards/task/t_EditADashboard.html

Regards,

Sachin

[Tracy Davis]

the issue is that the pencil isn't there when hovering over it

[Rashmi Bansal]

Hi,

you need to click on the + icon in the dashboard to see the pencil icon in the reports.

Thanks,

Rashmi

[rakesh241]

Correct answer

[shaikniyazb]

check if you have report_global role without this you are not able to edit

Mark my answer correct & Helpful, if Applicable.

Thanks,

Niyaz Shaik