Error: Could not find a record in sys_portal for column portal_widget referenced in this update

divyasurada
Tera Contributor

While trying to move update set related to dashboard to test instance.

I am getting below error even though i captured portal pages and grid canvas.

find_real_file.png

Please help

Thanks in advance

Divya

1 ACCEPTED SOLUTION

Slawek_Radziewi
Kilo Sage

It is normal. I have these canvas missing all the time. Just ignore it and accept remote update. You might need to add or correct dashboard widgets alignment sometimes. 

 

View solution in original post

4 REPLIES 4

Slawek_Radziewi
Kilo Sage

It is normal. I have these canvas missing all the time. Just ignore it and accept remote update. You might need to add or correct dashboard widgets alignment sometimes. 

 

Obul
Mega Guru

Hi Divya,

 

Before moving the dashboards from dev to test to prod, please unload the dashboard and move it to test or to prod and you will not see this issues.

To unload the dashboard navigate to Performance Analytics >> Dashboard Administration >> Click on additional actions >>Click on unload dashboard

 

Regards,

Obul

Hello Obul,

 

In my case I've unload the dashboard and moved it to the test instance and the error still appears:

LeandroOliveir_0-1695754434187.png

 

I just need to move this filter (update) to test instance:

LeandroOliveir_1-1695754517977.png

 

It's a Custom Interactive Filter. This filter is not being updated in the test instance dashboard. The error that appears when uploading the update set is the one in the first image.
I need help please.

 

mrbenwhite
Tera Contributor

Thanks for the post and then the reply in regards to 'unloading the dashboard' - I was aware of this but had forgotten today. I experienced the similar error messages mentioned in the post and when I unloaded and then imported my update set for the 2nd time it worked a lot better - thanks all!