Filter in Dashboard

dhivyal94299399
Tera Contributor

I want to create a filter ,

1. Priority = critical and updated on not last 30 minutes

2. priority = high and updated on not last 1 hours

3. Priority = low and updated on not last 1 day

 

I wanted to have these filters as static in filter and show the report. but in the filter i could'nt able to add like that 

dhivyal94299399_0-1781861285486.png

 

4 REPLIES 4

Tanushree Maiti
Tera Patron

Hi @dhivyal94299399 

 

Check this: 

https://www.servicenow.com/community/platform-analytics-forum/time-filters-on-reports-date-fields/m-...

Edit a Platform Analytics filter on a dashboard 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

PoonkodiS
Giga Sage

Hi @dhivyal94299399 

Try this condition configuration,

PoonkodiS_0-1781871492025.png

 

@PoonkodiS like these filter condition should be selected by user 

Hi @dhivyal94299399 

PoonkodiS_0-1781874892083.png

there is no group type filter, so, don't know how to define the three conditions

use Tabs instead of a filter component.

Here is the quick process:

Step 1: Create 3 Tabs

  1. Click + Add a tab at the top left of your workspace canvas twice to create three tabs.

  2. Label them:

    • Tab 1: Critical

    • Tab 2: High

    • Tab 3: Low

Step 2: Separate the Rules by Tab

Go to each tab, click your chart component, edit its Data Source, and apply only that tab's matching rule:

  • On Tab 1: Priority | is | 1 - Critical AND Updated | before | 30 minutes ago

  • On Tab 2: Priority | is | 2 - High AND Updated | before | 1 hour ago

  • On Tab 3: Priority | is | 4 - Low AND Updated | before | 1 day ago

Click Save . Your users can now  toggle between the three specific data views by clicking the tabs at the top of the page!