Follow interactive filter not working

[Dan Shores]

Hi -

I have a simple list report on a dashboard and i would like to allow the users to apply additional filters as needed; however, when i check 'follow interactive filter' on the widget settings it does not show the filter icon and allow to modify the filters. I have not set up anything besides the report, i am not sure if there is any additional config that needs to be done or roles that i may be missing (though i am admin)? My thought was that this would allow users to filter on anything in the table such as location or dates to narrow down the list.

Thank you,

Dan

[Ujjawal Vishnoi]

Hi,

Interactive filter does not give allow you to add filter on reports. They are created separately then reports can follow those.

Please refer the below documentation for the samehttps://docs.servicenow.com/bundle/paris-now-intelligence/page/use/dashboards/concept/c_HomepagePubl...

Hope it helps.

Regards,

Ujjawal

[Ujjawal Vishnoi]

Hi @Dan Shores 

I hope I was able to resolve your query with my answer. So If you also think so then I would really appreciate if you please mark my answer correct and helpful. So that it can be moved to answered list and helpful for future readers.

[Ujjawal Vishnoi]

Hi @Dan Shores,

Thank you for marking my response helpful.

If I helped you to resolve your query with my answer. Then I would really appreciate if you can mark my answer correct and helpful. So that it can be moved to answered list and helpful for future readers.

Regards,

Ujjawal

[Thomas_Davis]

Hello,

You first need to Create an Interactive Filter to work with the report or you could use a Breakdown on the dashboard and have it Act as an Interactive Filter.