Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Formula Indicator Not Showing November Data While Contributing Indicators Have It

DharaT
Tera Contributor

Details:
I have a formula indicator in Performance Analytics that combines multiple contributing indicators. All contributing indicators are automated and have successfully collected data for November. However, the formula indicator only reflects data up to October and does not include November values on the Analytic Hub.

What I’ve Checked:

  • Contributing indicators have November scores populated.
  • Data collection jobs for November ran successfully.
  • No issues with breakdowns or filters on contributing indicators.
  • All the indicators and job has frequency set to Monthly

Issue:
Why is the formula indicator not updating with November data even though the contributing indicators have the correct scores? Is there a dependency or configuration setting that delays formula indicator updates?

Request:
Please advise on:

  • Common reasons why formula indicators lag behind contributing indicators.
  • Any steps to force recalculation or refresh for formula indicators.
  • Best practices for ensuring formula indicators stay in sync with automated indicators.
0 REPLIES 0