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‎12-12-2018 03:01 PM
Hi,
I have a simple Pivot Table report that shows each KB article and the # of View Counts for each of them. The pivot table is sorted alphabetically by article title, is there any way to have it sort by the # of view count instead, with highest view count first?
Regards,
Yourui
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‎12-12-2018 08:26 PM
In Pivot table, seems sort by view count is not working/applicable.
However, similar view count can represented in report-type[BAR] per article or topic & can be sorted by view count.

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‎06-10-2022 02:45 PM
Hello,
I would love to have this functionality available. We want to be able to sort by pivot table column, and the count column.
Thanks,
Annica

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‎02-02-2023 11:44 PM
Nowadays this can be done.
https://docs.servicenow.com/en-US/bundle/tokyo-now-intelligence/page/use/reporting/concept/c_PivotTa...
But the sort field is only available in Reporting New UI. (i rather use the Classic UI)
After adding the sort field you can switch back to Classic UI and you can still see the Sort by field