How do I report Total Incidents per day in Reporting
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07-17-2020 07:28 AM
Hello I need to report on incidents logged and resolved per day for the past 4 weeks for each region.
When I use trend types per day and it displays the x-axis as SAME DAY, 2-5 DAYS, 5-7 DAYS.
I would kiek x-axis to show each day for the past month. How can I do this please ?
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07-17-2020 07:41 AM
Hi Jazz,
This link will help you :
Mark helpful and correct if it helps.
Thanks,
CB
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07-17-2020 07:47 AM
Hi Jazz,
You can generate report using Performance Analytics
Mark helpful or correct based on impact.
Regards,
priyanka
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07-17-2020 08:16 AM
Hi,
Really sorry I looked at these already and it did not make any sense to me how this would help me. I could not see which bit I needed to focus on. Please advise
Jazz
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07-18-2020 12:39 AM
Hi Jazz,
For this you have to define report range as per your needs so that you can cover last four months.Have a look at the following link:
Thanks
Sudhanshu
