How do I set a custom date range on the Interactive Filters for Dashboards?

bryan251
Kilo Explorer

Greetings,

Earlier today I was introduced to Interactive Filters for the dashboards.  For me, it has a lot of potential.  However, I do have one question.  How do I set my own date ranges for the interactive date filter?  It has a lot of pre-defined options that come close to what I need, but none of them hit the mark. 

For example, I see there is a predefined interactive date filter that represents all of the dates for this calendar year.  However for me, I need all of the dates for this fiscal year.  My fiscal year started April 1st, and not January 1st. 

Is there an easy way to select the date range I want?

Thanks,

 

5 REPLIES 5

Scott Jordheim
Giga Guru

Is your fiscal year the same for the entire company? May be worth changing that in your instance's "com.glide.fiscal_calendar.fiscal_year_start_month" system property. It won't solve your main ask, but it should serve as a workaround for your use case you mentioned.

As for allowing the user to select a date range, you can refer to this link in the docs which might help: https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/dashboards/ta....

I'll let someone else hopefully answer if your main ask is possible or not.

Adam Stout
ServiceNow Employee
ServiceNow Employee

You can create a custom interactive filter (there is an example here).   If you can avoid going custom, I would avoid it.

Aaron Munoz
Tera Guru

You may want to look into Report Ranges, which allow you to manually specify your own ranges for date, integer or list fields.

nweagle13
Tera Contributor

It's about time ServiceNow delivered this capability ootb.