How to generate a report for Incidents Assigned By Me?

Shashikanth1
Kilo Explorer

Hi I want to create/pull report that includes the incidents assigned by me. Irrespective whether those incidents are later reassigned to someone else, resolved, closed etc., I want to pull data those that are assigned by me within a time frame (week, month, year, etc.). Am unable to find appropriate filters for this. Kindly help.

 

Thank you and Regards

13 REPLIES 13

Raj_Esh
Kilo Sage
Kilo Sage

Hi Shashikanth,

 

Please try below and see if it helps.

 

find_real_file.png

Hope the above filter helps to start with.

 

 

Thanks,

Raj

 

 

 

--Raj

Hi Rajesh, Thank you for responding. Unfortunately, the filter you suggested isn't working for me.

But, correct me if am wrong, your filter will redirect (if it works) to the incidents assigned to me but am looking for the incidents assigned by me

 

find_real_file.png

Hi Shashikanth,

 

That's my bad.

 

And the "local login" is the user in my PDI.

Hope you find the solution.

 

Thanks,

Raj

--Raj

Jaspal Singh
Mega Patron
Mega Patron

Hi Shashikanth,

 

You need a Metric reporting on Assigned To field of Incident table. Unfortunately, it exists for Assignment Group but not for Assigned To.