How to generate a report for Incidents Assigned By Me?
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‎02-28-2022 11:04 AM
Hi I want to create/pull report that includes the incidents assigned by me. Irrespective whether those incidents are later reassigned to someone else, resolved, closed etc., I want to pull data those that are assigned by me within a time frame (week, month, year, etc.). Am unable to find appropriate filters for this. Kindly help.
Thank you and Regards
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‎02-28-2022 12:14 PM
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‎02-28-2022 12:22 PM

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‎02-28-2022 01:37 PM
Hi Shashikanth,
That's my bad.
And the "local login" is the user in my PDI.
Hope you find the solution.
Thanks,
Raj

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‎02-28-2022 12:27 PM
Hi Shashikanth,
You need a Metric reporting on Assigned To field of Incident table. Unfortunately, it exists for Assignment Group but not for Assigned To.