How to generate a report for Incidents Assigned By Me?
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‎02-28-2022 11:04 AM
Hi I want to create/pull report that includes the incidents assigned by me. Irrespective whether those incidents are later reassigned to someone else, resolved, closed etc., I want to pull data those that are assigned by me within a time frame (week, month, year, etc.). Am unable to find appropriate filters for this. Kindly help.
Thank you and Regards
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‎02-28-2022 01:07 PM
In that case Metric creation for Assigned To field will be ideal option. Note it would then be the created by column that you will have to refer to to get the Assigned To persons' name.
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‎02-28-2022 01:11 PM
Looks that way but am out of luck her as well. My company blocked new plugin installations 😞 Cannot get metric plugin here.

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‎02-28-2022 01:14 PM
No need of plugin. All you need is to navigate to Metric >> Definitons & then filter by table.
I see it my PDI a metric for Assigned To so check if you have it as well & if so it would work. Unsure how I missed it to check.
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‎02-28-2022 01:24 PM