How to hide "par_dashboard_tab"
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‎04-20-2025 09:48 PM
I have a custom dashboard with multiple tabs displayed in the service operation workspace.
I would like to temporarily hide only some of the tabs. How can I do this?
I set the field "active" of "par_dashboard_tab" to "false", but the tabs still appear in the service operation dashboard.
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‎04-20-2025 09:54 PM
share some screenshots
check this link
Practical UIB Examples: Hide a container/component based on the user's role
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-20-2025 10:17 PM
Thank you for your reply.
I have attached a screenshot.
This dashboard was created with the "In-line editor".
Tab 2 needs to be temporarily hidden.
I checked the link you sent and it seems that I need to use UI Builder.
I'm using the OOB landing page "Service desk landing page PAR SNC", so I'd like to implement it without using UI Builder.
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‎04-20-2025 10:20 PM
how did you create it?
There in settings you didn't see an option to hide it?
May be you need to check the UI builder option shared in link below
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-20-2025 10:02 PM
why not create separate dashboard each having the tab you want? ensure that dashboard is shown for the correct set of users.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader