How to move indicators, breakdown, widgets, dashboard which is not captured in update set to different environment?
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‎02-20-2018 04:33 AM
Hi ,
I have build many indicators, breakdowns, dashboard in my service now environment not captured in update set. Its all in default update set & there are lot of things in default update-set which i cannot separate it with mine.
So now How to move my indicators & all others to other environments ?
Please help.
Thank You!
JR
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‎02-20-2018 05:54 AM
Hai @joshualazzarus,
Use "update_synch" attribute on a table it will cature all customizations.
Please mark as correct answer if u r satisffied.
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‎02-20-2018 07:03 AM
Hi Josh. Which version are you on? Most things are migrated easily, but Dashboards are challenging.
In regards to adding things to an update set, have you seen this application from Share?
https://share.servicenow.com/app.do#/detailV2/1ea7ea0adbab0b00c4f256594b9619d1/overview
It basically adds a Global UI Action for administrators which allows you to click a button and add a record to an update set. This is great when there are a series of objects that were not captured during development. You could use this to make a clean update set of your objects.
However for dashboards it is a different story. Here is the 22 step process to migrate a dashboard in Helsinki:
https://docs.servicenow.com/bundle/helsinki-performance-analytics-and-reporting/page/use/performance-analytics/task/t_MoveDashboardWithUpdateSet.html
Thankfully this is vastly improved in Kingston:
https://docs.servicenow.com/bundle/kingston-performance-analytics-and-reporting/page/use/performance-analytics/task/t_MoveDashboardWithUpdateSet.html
Due to the challenges pre-Kingston - it may be more efficient for you to migrate your objects - not including the dashboard - and then manually create the dashboard in Production by basically adding and sizing the widgets you load.
I hope this helps!
Chris