How to set default tab in Performance Analytics Dashboard?
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5 hours ago
I have created one dashboard in Performance Analytics and there are 9 tabs. But whenever any user loads the dashboards the 4th tab appears as default, I want to set the 1st tab as default when anyone opens the dashboard. I have checked the orders, all orders are correct.
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5 hours ago
did you clear instance cache using cache.do and then logout and login again?
is this for all users or some users?
š” If my response helped, please mark it as correct ā and close the thread šā this helps future readers find the solution faster! š
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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5 hours ago
@Ankur Bawiskar this issue is for all users.
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5 hours ago
I believe somewhere some user preferences is set and it's for all users which is setting 4th tab as default
did you check that?
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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5 hours ago
This usually happens because the dashboard is opening the tab thatās marked as Selected (default), not just the one with the lowest order. If you open your PA dashboard record and check the Tabs related list, youāll likely find that the 4th tab is set as the selected one. Just open the 1st tab, mark it as Selected, and make sure the others are not. After saving and refreshing, the dashboard will start loading with the 1st tab by default for all users.
Thanks,
Raj
