How to set default tab in Performance Analytics Dashboard?

anandwakode
Tera Contributor

I have created one dashboard in Performance Analytics and there are 9 tabs. But whenever any user loads the dashboards the  4th tab appears as default, I want to set the 1st tab as default when anyone opens the dashboard. I have checked the orders, all orders are correct.

4 REPLIES 4

Ankur Bawiskar
Tera Patron

@anandwakode 

did you clear instance cache using cache.do and then logout and login again?

is this for all users or some users?

šŸ’” If my response helped, please mark it as correct āœ… and close the thread šŸ”’ā€” this helps future readers find the solution faster! šŸ™

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

anandwakode
Tera Contributor

@Ankur Bawiskar this issue is for all users.

@anandwakode 

I believe somewhere some user preferences is set and it's for all users which is setting 4th tab as default

did you check that?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

raj chavan
Tera Guru

This usually happens because the dashboard is opening the tab that’s marked as Selected (default), not just the one with the lowest order. If you open your PA dashboard record and check the Tabs related list, you’ll likely find that the 4th tab is set as the selected one. Just open the 1st tab, mark it as Selected, and make sure the others are not. After saving and refreshing, the dashboard will start loading with the 1st tab by default for all users.

 

 

Kindly mark it correct and helpful if it is applicable.

Thanks,

Raj