Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to visualize Mean Time Between Failures MTBF?

Mark Nguyen
Tera Guru

Hello PA Community,

I am looking to visualize "Average Days Between P1 Incidents" or also known as Mean Time Between Failures for my division. This is not achievable with Standard Reporting and I can't seem to figure out how to do it with Performance Analytics.

 

Any tips or suggestions?

Thank you

Mark 

15 REPLIES 15

Saurabh Gupta
Kilo Patron

Hi @Mark Nguyen 

Can you please better explain your question?

 

 

 


Thanks and Regards,

Saurabh Gupta

Hi @Saurabh Gupta ,

I want to build a PA Indicator that shows an average of how many days between P1 incidents or Mean Time Between Failure (MTBF). For example for month of January there's one P1 incident on 1/1/22 and next one is on 1/15/22. For this example I am hoping to have a PA Indicator that shows for January 15 days average between P1 incidents. Hope this makes sense and I am not sure if this is achievable using PA.

Thank you

Hi @Mark Nguyen 

 

I have written the answer but unfortunately it is not visible now.

PFA the update set with a demo dashboard. Please run historic job to see the scores.
Please install the update set in lower environment first.

 

 

 

 

 

 


Thanks and Regards,

Saurabh Gupta

Hi @Mark Nguyen ,

Did you try the solution attached above?

 

 


Thanks and Regards,

Saurabh Gupta