indicator Source Field Unavailable for Selection in Automated Indicator
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4 hours ago
I am using an Indicator Source which may be an OOTB item called "Incidents.SLA.Resolved". This uses the Facts Table "incident.sla" and contains a column called "Business elapsed time" of data type Duration. A Preview of the returned data records in the Indicator Source from this field shows that the data is accurate and correct, e.g. "2 Days 7 Hours 6 Minutes". This Indicator Source is being used in an Automated Indicator called "Number of resolved SLA incidents". When I try to analyze the data in the Analytics Hub I want to examine the data records and so I select "Show Records". The Column Defaults do not include the "Business elapsed time" column which is what I am after and so I go to the Configure (cog wheel) to try and add the column. This column has not been added to the Selected (right) side of the table and is not listed for me to select on the Available (left) side of the table for me to add to my report. Could someone give me some guidance as to what I am doing wrong?