Interactive Date Filter on Dashboard Breakdown Source

Kumar116
Tera Contributor

Is it possible to have Date filter on top of the dashboard in breakdown source area which acts as an interactive filter on dashboard. i have PA widgets which dont work on interactive filters available on dashboard, therefore its needed to have breakdown source. 

14 REPLIES 14

andersbogsjo
Tera Guru

Hi Kumar!

You can define a Breakdownsource for the dashboard, se documentation.

https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/dashboards/task/t_ExistingBreakdownDashboard.html

The PA-widgets will have to ha Follow element

https://docs.servicenow.com/bundle/paris-performance-analytics-and-reporting/page/use/performance-analytics/task/set-up-widgets-for-breakdown-dashboards.html#set-up-widgets-for-breakdown-dashboards

and of course have the Requested Breakdown

Regards

Anders

Thanks for replying !

i know all the points you mentioned in your reply. My question is how to create breakdown source on date field. i tried but not getting any values. refer below image.

find_real_file.png

Hi Kumar!

In this case I think you will have to use BreakdownSource which is a Bucket Group since your having a Datefield. 

https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/performance-analytics/concept/c_BucketGroups.html

find_real_file.png

If you don't have the Bucket Groups already you can create new ones

Also look at this Community Post

https://community.servicenow.com/community?id=community_question&sys_id=0808cf2ddb1cdbc01dcaf3231f9619cc&view_source=searchResult

Regards

Anders

Check the condition of your Breakdown source