Interactive Filter on Dashboard in Zurich version

[SanketKumaS]

How could we create an interactive filter in the dashboard on alm_hardware table among Location,branch and stockroom? For example: If we select a branch then only the locations under the branch will be shown.And if we select a location then the stockroom under the location should be shown.Could anyone help, please?

[Tanushree Maiti]

Hi @SanketKumaS 

To link Location, Branch, and Stockroom hierarchically, you cannot use basic custom interactive filters

To achieve this, you can configure a Cascading Interactive Filter.

Cascading filters allow you to filter based on multiple values in a hierarchy, such as by region, country, and city. Lower-level choices are filtered by the values selected at higher levels.

Refer Servicenow Documentation: Create a cascading filter 

Also check: 

https://www.servicenow.com/community/platform-analytics-forum/cascading-filters-on-choice-values-on-...

https://www.servicenow.com/community/itsm-forum/how-to-create-cascade-filter/td-p/575413

[SanketKumaS]

Thank you for your response.

. But I am not finding the New button on the Interactive filter table although I have the required roles.