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Issue with display of widgets on the dashboard

santhoshi6
Kilo Contributor

‎12-16-2015 10:21 PM

Hi,

The widgets added on the dashboard are suddenly disappeared. If I am trying to add them again it is only loading I am not able to add   them again. I am able to retrieve the scoresheet for the particular automated indicators. But they are not present in the scorecards module. Can any one kindly help me resolving this issue?

I have checked the system logs. It is showing following two errors. Could anyone resolve this issue.

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Vincent Loffel1
Kilo Guru

‎12-17-2015 12:06 AM

Hi Santhoshi



The automated indicators are only visible in the scorecard view if they are set to visible. So that could be the case for that.


As for the java errors, I've never seen them before. Have you tried to build a new widget on these indicators?


Did the collection of these indicators gave any errors as well?



Cheers,


Vincent


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Jochen Pohle
ServiceNow Employee
ServiceNow Employee

‎12-20-2015 01:33 PM

Hi Santhoshi,



as for the 2nd error in your log, it seems that you have an incorrect hexadecimal color in your configuration. There is a trailing space.



Hope this helps,


Jochen