Logging in PA Script

Dominik Simunek
Tera Guru

‎03-22-2018 07:12 AM

I have a PA script (pa_script) table where I have a script and I would like to use logging to check the values I have there. Unfortunately it looks that I am not able to do it (in Istanbul release) as nothing is logged and even the scores are not collected. Once I remove the log, all is fine and scores are collected.

Does anybody know in which context/environment pa_script is executed and why I cannot use gs.log (nor gs.info)? Anybody having idea for a workaround?

I could run the script in a background script etc. to debug most of the logic, that is fine, but I would like to test specifically what are exactly the values of "score_end" variable and related calculations.

Thanks,

Dominik

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Padmanabam Tiru
ServiceNow Employee
ServiceNow Employee

‎03-23-2018 01:53 AM

gs.info() works for me ..

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Adam Stout
ServiceNow Employee
ServiceNow Employee

‎03-23-2018 01:59 PM

What user are you running PA as?  If you are using System Administrator, this is going to be tough to debug.  If you are using a dedicated user (which is what I recommend), look at all the entries created by that user and you may find your problem.  gs.info and gs.log should work fine.  Is your data collector in a scoped app?  That may have an effect on the issue.

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