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My Platform Analytics KPI is showing the same value for all months instead of a monthly trend

srinivas_366
Tera Contributor

My Platform Analytics KPI (%, hours) is showing the same value for all months instead of a monthly trend.

What is the correct time series field for task_sla, and should any date conditions be used?

srinivas_366_0-1781523922382.png

Please help me

1 REPLY 1

Dr Atul G- LNG
Tera Patron

It looks more like a data issue. Try creating the report in a week-wise format and check if you notice any changes in the results.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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