Next Experience Visualizations (Bar Charts) don't display the first and last columns entirely

maggieo
Tera Guru

‎10-30-2023 10:43 AM

I'm not sure if I'm doing something wrong of the bar chart in the platform analytics don't display the first and last columns accurately.

See the example below, There is data for Priority 3 and 4, and you can see it by hovering over the bars, but the columns only display P1 and P2 for October

maggieo_0-1698687435268.png

As for April

There is clearly data for P2, but only bars for P3 and P4 are displayed. You can see that other months in the middle are displaying all priorities

maggieo_1-1698687605110.png

 

The filter is simple:
Incidents created last 6 months

assignment group is xyz

Group by priority

Display setting is side by side

 

I'm wondering if anyone is experiencing this issue, or can tell me what am I doing wrong?

 

 

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RJ Barmentloo
ServiceNow Employee
ServiceNow Employee

‎12-13-2023 09:56 AM

Hi Maggie, as mentioned (in Academy just now). We're aware of this funkyness where it shows the first datapoints directly on axis start. We agree this is not ideal and will be fixed.