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Performance Analytics - Now Assist - Reporting Issues - Showing No Data Now

VictoriaG574306
Tera Contributor

Need Help - Platform and Performance Analytics SMEs

The Now Assist OOTB platform/performance analytics report is now showing "No data available". I've looked into the Data Source configurations, Metric configurations, respective indicators and I'm not sure what I'm missing as to why the data is not showing up as expected. It was showing as expected in the month of March 2026, then once reached April 2026, the data is cleared or 0. May I get some help/insight as to where to check/re-configure so that data consistently shows up as expected. 

 

 

 

 

 

2 REPLIES 2

Mark Manders
Giga Patron

The metric is 'by fiscal quarter'. Is there data available? You say you checked all the config around it, but not if there is actually data available to show.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

VictoriaG574306
Tera Contributor

Hi Mark, thanks for your comment - the issue was no data/data kept getting cleared with the new month. Thanks!