Performance Analytics Survey for Survey Responses - Actual Value

[RichardSaunders]

I'm looking for some help configuring a PA Report for Surveys. I am looking for a Survey that shows a Customer Satisfation chart by Satisfaction value. 

The field i'm using is Actual Value.

Table: asmt_metric_result

Actual Value field (actual_value): 4 (Very Dissatisfied)

Actual Value field (actual_value): 3 (Dissatisfied)

Actual Value field (actual_value): 2 (Satisfied)

Actual Value field (actual_value): 1 (Very Satisfied)

I have taken the ServiceNow PA course but really struggling to get this (what seems like a simple task) working.

Any pointers much appreciated! Thanks

[rosti]

Hi Bhuvaeswari

Did you find a solution for it to Work ? in the same situation and if you have some tips for it it would be appriciated.

// Rost