Performance Analytics - Validation Failing - Performance Analytics Implementation Simulator

aarchitj
Tera Contributor

Below is the task I am executing and I arranged the widgets as per the instructions give below but the task still fails validation. Can someone please assist? 

 

1. Arrange the widgets as shown.

2. Confirm that all widgets display data as expected.

3. To determine how well you are achieving your organizational objectives, review the trends and answer these questions:

    a. Are you expecting the Mean Time to Resolve KPI to reach the target of 4 days within the next 2 weeks?

    b. Is the Service Availability KPI trending in the right direction?

    c. Is the NPS KPI trending in the right direction?

    d. Has the Month to Date Cost KPI achieved its target?

 

Upon completion of this task, select the Validate Task button. If the validation fails, you will be presented with feedback text that indicates what could be failing, along with clickable links to our documentation site for more guidance.

 

 

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