Platform Analytics Dashboard Widget Loses Data Source Configuration and Save Button Gets Disabled

EmmadishettV
Tera Contributor
  1. Hi Team,

    I am facing an intermittent issue while editing dashboards in Platform Analytics Workspace.

    Steps to reproduce:

    1. Open a dashboard in edit mode.
    2. Select a widget and click Add data source.
    3. Configure the data source successfully.
    4. Navigate back to the widget configuration or switch between widgets.
    5. Sometimes the newly added data source disappears automatically.
    6. The Save button becomes disabled, and I cannot save the widget.

    The following banner message is displayed:

    "Some of the changes you made to the widget are lost. Please wait until all changes are reflected in the UI before switching to another widget."

    Observations:

    • The issue occurs intermittently.
    • The data source appears to be added initially but disappears after returning to the widget configuration.
    • Refreshing the page sometimes resolves the issue temporarily.

    Questions:

    1. Is this a known issue in Platform Analytics Workspace?
    2. Are there any PRBs or KB articles related to widget configuration not being saved?
    3. Has anyone experienced data sources disappearing and the Save button becoming disabled while editing dashboards?
    4. Are there recommended workarounds or fixes?

    Any insights would be appreciated.

    Thank you.

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