Platform Analytics HTML / String Widgets Text Not Wrapping
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3 hours ago
How can we show the contents of a string (4000 characters) so it wraps in the list widget in Performance Analytics?
The problem we are trying to solve is to show the data in this widget where we can see multiple rows instead of one row that scrolls right the longer the string gets.
If we have to re-create this dashboard as a technical dashboard to get these widgets to populate the way we need, then that is okay, but we could use help since working within UI Builder is relatively new to us. We would need this dashboard to work similarly to the In-line Editor dashboard so when we set the task, it only renders the values in those widgets for that task.
The core problem is that ServiceNow list views and reports (which underpin PA List widgets) default to truncating or not wrapping long text in columns, especially for String fields. This results in horizontal/vertical scrolling instead of natural paragraph-like display. The HTML field renders nicely with formatting, but the plain String field loses that structure unless configured properly.
