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Platform analytics migration issue

djsnow009
Tera Contributor

I dont have much knowledge on platform analytics. But recently module has been migrated to platform analytics and it has caused some issues. Users are not able to view their own reports. When i checked, i found out that their is permission issue for users. On par visualization permission table users do not have permission. Record is present for visualization, but user, group, and role fields are blank. So that permission is not shared with anyone. It seems like permission issue for users. 

I need help to sort this out. Can anyone please guide how to resolve. 
Thanks in advance!!

2 REPLIES 2

abirakundu23
Giga Sage

Hi @djsnow009 ,
As you don't have much knowledge on Platform Analytics, it's good time for learning. After migration, you are facing access issue for data visualization users, groups wise. Please add roles, users, groups manually for the Data Visualization and after that check the below table as well.
This table "par_visualization_permission_list" holding access for data visualization.Access Table PA.png

Also please check the users should assigned (or inherited) following roles like "canvas_user", "viz_creator" for accessing data visualization, attached screenshot as your reference.
PA roles users.png
Please mark helpful and correct answer if it's worthy for you.

abirakundu23
Giga Sage

Hi @djsnow009 ,

Did you get a chance to look on my previous response ?

Please mark helpful and correct answer if it's worthy for you.