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Platform Analytics Workspace - Time Aggregation Settings

Laurana
Tera Contributor

Hi,

I need a Dashboard like this.

Laurana_1-1716449721483.png

 

I'm using automated indicator to collect data which based on Incident.SLA (1-3) and Catalog Task (4-5).

1.

Indicator source conditions: 

SLA definition Type = SLA .and. Stage != Cancelled .and. State != Canceled .and. Opened on Today .or. Opened < 23-May-24 00:00:00 .and. Resolved is empty .or. Resolved > 23-May-24 23:59:59

Automated indicator settings:

Laurana_2-1716450244814.pngLaurana_3-1716450302482.png

2-3

 Indicator source conditions: 

Resolved on Today .and. Stage != Cancelled .and. SLA definition Type = SLA

Automated indicator settings:

Laurana_4-1716450438597.png

Laurana_5-1716450464700.pngLaurana_6-1716450482990.png

My Data visualization settings:

Laurana_7-1716450542416.png

Why did I get incorrect/strange numbers on my dashboard? What did I do wrong?

 

 

 

 

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