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Pulling a Weekly Report to Show Everyone on Call?

benjamin_wilk
Kilo Contributor

I would like to pull a report showing everyone on a weekly basis of who is on-call.

This would be used for disaster recovery, and who on each team to reach out to.

I attempted to look through reports and tables, but I couldn't find anything conclusive.

4 REPLIES 4

maggieo
Tera Guru

Under on-call scheduling, there is a section called schedule report. You can enter the date range and assignment group and run and export the report.

benjamin_wilk
Kilo Contributor

Is there a way to automate this report?  

 

That's why I was attempting to do it within the Reports section of ServiceNow, so I could have it automatically generated, and sent to the proper teams automatically.  

I am looking into this also.  I am guessing this was a dead-end?

It's now 2026 and this is still a dead end.  I would have thought this would be easily configurable on ServiceNow's end, since the ui_page On-call Rotation Schedule Report already works manually.  I do not know why we aren't given an option to schedule/automate this.