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Query Regarding Advance risk methodology Dashboard in Platform Analytics

ManasiDixit
Tera Contributor

I need to create a Heatmap in platform analytics with following requirement:

  • My Risk Assessment Methodology Name: Technology risk assessment.
  • In this risk assessment methodology, I have configured the score for Residual Assessment.
  • Under this residual assessment I have created 2 group factors namely Impact Scoring and Likelihood Scoring.
  • Under impact scoring I have created 3 factors namely Operations, People, Finance.
  • And under likelihood scoring I created only 1 factor i.e. likelihood.
  • Now I want to create a heatmap by using platform analytics which will show the impact vs likelihood matrix based on the below requirement.
  • Under Impact Scoring, I want to use the Operational factor, with values 1, 2, 3, 4, and 5 on the X-axis.
  • Under Likelihood Scoring, I want to use the Likelihood factor, with values 1, 2, 3, 4, and 5 on the Y-axis.
  • The Heatmap should show the corresponding risk assessment data based on these Impact and Likelihood scores.

Could someone please guide me on how to achieve this requirement in ServiceNow, preferably with a step-by-step approach?



                                                    Operational Impact
                                                        1   2   3   4   5
   
Likelihood     5
                         4                                             ●
                         3                                ●      
                         2
                         1

 

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