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Remove drill down list view from report on dashboard

Not applicable

Hello experts,

We have a report on our service portal which points to a table which is admin only. When our customer clicks into the graph it says they dont have the relevant access etc.

Is there a way to remove this drill down view and make the graph read only?


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10 REPLIES 10

Not applicable

Wow, this was a long time ago! If I remember rightly I think I added a URL Redirect which when selected just took the user back to the SP page. It was a very low code solution but worked pretty effectively. 🙂