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07-30-2014 08:34 AM
I just went live with SNow mid may and am finally getting around to reporting I cannot find in the canned reports. What I need is a report which will show me all closed incidents per day by analyst. For the Current month. I'm not very proficient at creating new reports and thought rather than continue beating my head against the wall I should ask for input.
Solved! Go to Solution.
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Performance Analytics
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07-30-2014 08:50 AM
Just filter by "Closed" --> "on" --> "Today" or "This Week" or "Last Week", etc.
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07-30-2014 12:10 PM
To add it to a dashboard for everyone else, type in "homepages" in the application navigator box, click on "pages", then find the dashboard you are wanting to edit, and add it.
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07-30-2014 12:18 PM
I got it...thanks so much. I'm done for today. Talk to you tomorrow.
