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‎08-16-2022 05:55 AM
Hello!
I am trying to create a report on a dashboard with the following requirement:
Single score
Active cases in my assignment groups where the case has had an update to the comments / worknotes that wasn't made by the person who the the case is assigned to.
Now, I can do most but unsure how to capture the updated by part:
changing the operator to "is different from" doesn't give the option to select assigned to.
Would anyone be able to assist in this?
Solved! Go to Solution.

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‎08-16-2022 06:06 AM
Hi,
Can you please try dot walking Assigned to.User ID is different from updated by.
You need to select "Show related fields" for some fields to show.
Mark Correct or Helpful if it helps.
***Mark Correct or Helpful if it helps.***
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‎02-13-2025 01:16 AM
This worked for me, thank you!