Report length on page/portal visit

dagarson · ‎01-30-2022

Hello Is there a way I can create a report that would capture the average length of time a user spends on a service portal page or the service portal itself?

Thank you

shloke04 · ‎01-30-2022

Hi,

You can do this by making a Report on SP Usage(ua_sp_usage) table which captures this information as shown below:

Report Type = LIST

Click on Save and view the result. If needed filter on a field if you want as well:

this report gives you info about when the user started and ended for a portal.

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

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dagarson · ‎01-30-2022

Thanks so much this works