ServiceNow Dashboard Platform Analytics, Can I apply multiple filters to widget

[srinivas_366]

I am writing to seek clarification and assistance regarding ServiceNow Platform Analytics Dashboard functionality.

Issue Description:

I have created a dashboard with the following setup:

• 10 Breakdown configurations
• 10 Filters applied to widgets

However, I am facing an issue where multiple filters are not working as expected when applied simultaneously to the dashboard widgets. The filters do not behave correctly or fail to filter data collectively.

Assistance Required:

I kindly request your help with the following:

1. Clarification on Filters Functionality:
• Can multiple filters be applied simultaneously across widgets in Platform Analytics dashboards?
• Are there any constraints, best practices, or configurations required for this setup?
2. Support Contact Guidance:
• Please suggest the appropriate team or point of contact for resolving this type of Platform Analytics issue.

[Tanushree Maiti]

Hi @srinivas_366 

refer KB: KB1648862 Platform Analytics: Unable to apply multiple filters on par data visualizations 

https://www.youtube.com/watch?v=OXqPnHWZL9A

https://www.servicenow.com/docs/r/zurich/now-intelligence/performance-analytics/multi-level-breakdow...