I am new to Service Now and trying to explore using a developer instance. I am trying to set up Performance Analytics on my Developer instance, but I am hardly getting any data for my scorecards (some data in Average age open incidents and Summed age of open incidents)
I didn't change any of the breakdowns or sources, and I ran a historical data collection- first for past 60 days, past 365 days , and then the month of February 2017. I got warnings for the 365 days ago and February 2017 run, but despite all of these- the scorecards look relatively empty.
There is data in the development environment (whatever I was given), can you please help me figure out why my scorecards are pretty empty?
