This heatmap visualization contains too much information to display - Why?

jlaps
Kilo Sage

I am having trouble building a pivot-heatmap widget and I do not understand why. I am getting an error "This heatmap visualization contains too much information to display", and I know it is related to the ASSIGNED.TO breakdown since it will work if I use another one.

 
The indicator in use is already limited to a single assignment group, so there are only about 8 assignees... the breakdown itself is all active itil users, but the indicator is limiting to one group, so 8 people. Why is 8 people too many?
 
What I am doing wrong?
 
Thanks!

 

 
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