Top 5 Categories of incidents

[Farida Khan]

Hi,

How can i define a report that displays top 5 categories (Service / Service offering) of incidents for a week?

Any advice much appreciated.

[Community Alums]

Hi @Farida Khan ,

If you want to use list you can put "group by"- category,it will show number of incidents in each cat.

And in bar if you want to show only 5 categories and hard code the extra group name in the 'Filter Condition'.

Check the screenshot :

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Farida Khan]

Hi Sandeep

Thanks for your very prompt response. Ideally i would like to see something as below.

It should count the number of incidents per Service / Service offering and display only top 5 (most numbers)

I have attached a screenshot...may be that helps?