UI Analytics won't go away

KenX
Tera Expert

Hello Community,

 

Has anyone else encountered this issue? I cannot seem to get the UI analytics to go away. This is happening in Edge, it does not happen in Chrome. I would switch browsers altogether but I have to use Edge in some capacity.

KenPruitt_0-1753451421936.png

 Details...

Platform Version : Xanadu Patch 8

Browser : Microsoft Edge

1 REPLY 1

GlideFather
Tera Patron

Hi @KenX 

can you try in different Edge, eventually incognito, impersonation. And if possible same browser in PDI.

 

There are some system properties, but none of them seemed to be it:

KamilT_0-1753455244651.png



If you face different behaviour for Chrome and different for Edge, then I believe it is out of ServiceNow scope 😕 Edge is a very unreliable browser but you said that you must use it. The only thing would be to ask ServiceNow via support case: https://support.servicenow.com/now 

Let's hope they will know what can be done about it

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