UI Analytics won't go away
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07-25-2025 06:51 AM
Hello Community,
Has anyone else encountered this issue? I cannot seem to get the UI analytics to go away. This is happening in Edge, it does not happen in Chrome. I would switch browsers altogether but I have to use Edge in some capacity.
Details...
Platform Version : Xanadu Patch 8
Browser : Microsoft Edge
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07-25-2025 07:56 AM
Hi @KenX
can you try in different Edge, eventually incognito, impersonation. And if possible same browser in PDI.
There are some system properties, but none of them seemed to be it:
If you face different behaviour for Chrome and different for Edge, then I believe it is out of ServiceNow scope 😕 Edge is a very unreliable browser but you said that you must use it. The only thing would be to ask ServiceNow via support case: https://support.servicenow.com/now
Let's hope they will know what can be done about it
100 % GlideFather experience and 0 % generative AI
