UI Analytics won't go away

Ken Pruitt
Tera Contributor

Hello Community,

 

Has anyone else encountered this issue? I cannot seem to get the UI analytics to go away. This is happening in Edge, it does not happen in Chrome. I would switch browsers altogether but I have to use Edge in some capacity.

KenPruitt_0-1753451421936.png

 Details...

Platform Version : Xanadu Patch 8

Browser : Microsoft Edge

1 REPLY 1

GlideFather
Tera Patron

Hi @Ken Pruitt 

can you try in different Edge, eventually incognito, impersonation. And if possible same browser in PDI.

 

There are some system properties, but none of them seemed to be it:

KamilT_0-1753455244651.png



If you face different behaviour for Chrome and different for Edge, then I believe it is out of ServiceNow scope 😕 Edge is a very unreliable browser but you said that you must use it. The only thing would be to ask ServiceNow via support case: https://support.servicenow.com/now 

Let's hope they will know what can be done about it

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