Use sys_filter on dashboard

[nicolasropi]

Hello,

It's possible to create filters on a viewlist (incident, sc_tack, sc_req_item, ...).

User can save filter and re-use it or share it.

I would like to use a saved filter directly on a dashboard.

In this dashboard, there are 3 reports: list, single score , column, all on them selected on the same table without filtering just configuration for each report type.

Is it possible to user sys_filter in dashboard or is it possible to create an interactive filter on table sys_filter and use it on dasboard?

If it's not possible with standard's servicenow, do you think that possible with a developped specific function?

Thank's all for your response.

[AndersBGS]

Hi @nicolasropi ,

You should create an interactive filter and add it to the dashboard to filter data on the dashboard. 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[nicolasropi]

@AndersBGS  : Your answer does not match the question.
It is precisely not possible to make an interactive filter with the sys_filter table.

Has anyone already tried to set up this type of interactive filter? and managed to use it on the dashboards?

[AndersBGS]

Hi @nicolasropi ,

I agree that the answer doesn't match the questions since I can see that I misunderstood it.

When that's said, your requirement doesn't make sense. Why would you utilize the sys_filter table instead of "just" creating the specific interactive filters that you need? 

Can you supply more information on what you are trying to achieve by doing this - what is the benefit of the use case?

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[nicolasropi]

Hello,

Your response:

"Why would you utilize the sys_filter table instead of "just" creating the specific interactive filters that you need?"

Give a report with interactives filters for each fields, is not the same functionnality that a dashboard where you can select a "request" record in sys_filter.

By sys_filter, user can save a specific request and use all time without to create it again.
Whith these functionnality, you can share directly a request or build a generic report which will use with sys_filter.