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Validation task failed how to restart the task

pmarep01
Mega Contributor

I Have failed Validation Task , but not finding option to retake the task and my course completion is pending due this failed task. please advise on how to retake the task to complete the course 

5 REPLIES 5

Dr Atul G- LNG
Tera Patron

any screen shot

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Screenshot 2026-03-19 073534.png

So you need to correct the issue in the instance, and then come back here and validate it. If everything looks good, it will show as passed.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hi @pmarep01 

 

Validate the steps  in your lab instance again . and click on Validate Task again.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti