We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

unable to connect with servicenow application

BandulaM
Giga Contributor
6 REPLIES 6

AshishV39002515
Tera Contributor

Hi @BandulaM ,

 

As you have confirmed above that the lab instance status is showing terminated, that means the instance is no longer activated and in case you have any data in the lab instance, that also not been accessible.

 

Please check the course and see how many instance has been remaining to complete this training, based on that you can only request for the new lab instance to perform the task.

 

Please mark this as Correct Answer/Helpful if it helped you.

Thanks & Regards,

Ashish Verma

 

 

Dr Atul G- LNG
Tera Patron

Hi @BandulaM 

 

It is a lab instance issue, and unfortunately, we cannot help much from here.

Please wait for around 30–40 minutes, as the instance usually becomes available after some time. If the issue still persists, log a case with the Now Learning Support team, and they should be able to assist you further.

 

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************