Integration Setup Between ServiceNow and Sap Leanix

[Adarsh kumar si]

Hello team,
I have a requirement to setup integration between servicenow and sap leanix .
I have created  user and also the application registry . And connection test is successful. 

with the Plugin installation of leanix integration itil role is automatically added to the role created after plugin installation. Field mapping is also done on leanix side and is working fine. 
Requirement is to provide read access for "Business Application" table. I have provided "cmdb_read" and "snc_read_only" role to the api user and removed "ITIL" . 

Now with ITIL sychronization between SAP Leanix and servicenow is working perfectly fine. but when removing the ITIL role getting error as "Failed to load ServiceNow Table Names", Please check the permission of servicenow user.

Can anyone please help which role i need to provide instead of "ITIL"?

Thank you

[AndersBGS]

Hi @Adarsh kumar si 

Have you read page 6 in the documentation for role assignment to the integration user:

 

[Adarsh kumar si]

Hello @AndersBGS 
Yes i read the required roles , but as suggested by Team  Lead to not provide ITIL role to this integration user. 
So here i am facing issue which role needs to provide other than "ITIL".

Thank you

[AndersBGS]

Hi @Adarsh kumar si 

then I would suggest that you have a dialogue with your architect. If the architect wants to deviate from product documentation for the installed application, the should provide an alternative solution.

[Adarsh kumar si]

With ITIL role everything is working fine .