Hi,Ours is a domain separated instance; Segregated into TOP & child domains.Admins switching (from domain picker) to TOP domain or Global domain can see the data in any child domains at the moment.We have a special requirement now to restrict even ad...
Hello team,I have a requirement to setup integration between servicenow and sap leanix .I have created user and also the application registry . And connection test is successful. with the Plugin installation of leanix integration itil role is automa...
Hey all - when a user has multiple encryption roles, how does the system know which to select by default when encrypting a document? Or does it?For example, a user with EMR help encryption abilities and another type of encryption puts in an incident ...
Hi Everyone, I have a requirement involving Field Encryption (KMF/Platform Encryption) on the Incident table.- I have created a custom field and want to encrypt it using KMF/Field Encryption.- The Incident Caller should be able to view/decrypt the e...
Hi everyone,we have a requirement to send certain emails from ServiceNow in encrypted form. We are currently looking into S/MIME, but I am struggling to understand the complete implementation approach and which components need to be provided by Servi...
Hi all, I am setting up the Sensitive Data Redaction Plugin, and had a quick question on whether or not I can have it target a table that isn't the sys_email table. By Default that is the target table but I don't want to redact all emails coming in j...
Hello A very small number of users logged in by SSO into SN are logged out directly.Hint: SSO Debug is enabled.I have done a Test with PDI and SSO Circle:- using "email" as "user_field" to identify the SSO user in SNTest 1.- add my SSO Circle User em...
I need to fulfill a requirement in ServiceNow to restrict the user's access based on region, then based on data, there are 2 levels of filter or checks after that it will be decided whether that user can read that read or not. I want to keep the dat...
Hi Community,I recently faced an issue where I enabled MFA on my PDI, but I lost access to the passkey, and the email account is not properly configured to receive verification codes.However, I also tried disabling MFA via API, but this approach did ...
Introduction ServiceNow has introduced an important security enhancement to help customers strengthen their cybersecurity posture by restricting insecure Basic Authentication API access for certain users. This change mainly impacts environments where...
what is Elevated privilege?
Just a couple questions on Data Privacy 1. Can you rollback anonymization at anytime after the job has completed (ie. 6 months later) or is it just immediately after job is run? 2. If you anonymize phone number, can you still click on the phone num...
Hi all, I'm securing our Inbound REST APIs using OAuth 2.0 and have created the necessary Application Registry (oauth_entity) records in our Dev instance. I now need to move this configuration to Test and eventually Production, but I'm unsure of the ...
I want to know how ServiceNow protects its inbox from phishing emails, preventing that they are converted to Incidents via inbound email action. We have a few phishing emails that generated incidents in the platform. We thought ServiceNow would ident...
Hello Developers, I was reviewing the post titled "ServiceNow Password Policies – A Complete Guide for Admins".https://www.servicenow.com/community/platform-privacy-security-blog/everything-you-need-to-know-about-password-policies-in/ba-p/3538368 I w...
