Hi Community,I recently faced an issue where I enabled MFA on my PDI, but I lost access to the passkey, and the email account is not properly configured to receive verification codes.However, I also tried disabling MFA via API, but this approach did ...
Hello Community, We are currently reviewing findings associated with the Server-Side JavaScript Sandbox Replacement initiative and were surprised by what we are seeing. At first glance, the report appeared to indicate a significant number of potentia...
Hello Community, We've been evaluating the Dot-Walk Scoping Security Enhancement introduced with the Australia release and wanted to share some feedback on the customer experience, as well as hear how others approached it. The security objective make...
Hi all Our sidedoor no longer works immediately after our Australia upgrade (patch6). When trying to access it, the user gets redirected to the single sign-on provider. Thanks for any help in thisLorenz
Hello Experts,We are configuring LDAPS integration between ServiceNow and an on-premises Active Directory environment. Verify return code: 20 (unable to get local issuer certificate)Show more linesActions Already PerformedDownloaded the latest certif...
IntroductionIn many organizations, a single ServiceNow instance is used by multiple customers, business units, or organizations. While sharing the same instance reduces the need to maintain multiple environments, it also creates an important requirem...
Hi, We use MFA for external customers which works fine but we've recently noticed that when the 'Don't challenge for MFA on this browser for the next 8 hours' tickbox is ticked it only works for 1 hour, i.e., it won't challenge for MFA for the first...
Hi,Ours is a domain separated instance; Segregated into TOP & child domains.Admins switching (from domain picker) to TOP domain or Global domain can see the data in any child domains at the moment.We have a special requirement now to restrict even ad...
Hello team,I have a requirement to setup integration between servicenow and sap leanix .I have created user and also the application registry . And connection test is successful. with the Plugin installation of leanix integration itil role is automa...
Hey all - when a user has multiple encryption roles, how does the system know which to select by default when encrypting a document? Or does it?For example, a user with EMR help encryption abilities and another type of encryption puts in an incident ...
Hi Everyone, I have a requirement involving Field Encryption (KMF/Platform Encryption) on the Incident table.- I have created a custom field and want to encrypt it using KMF/Field Encryption.- The Incident Caller should be able to view/decrypt the e...
Hi everyone,we have a requirement to send certain emails from ServiceNow in encrypted form. We are currently looking into S/MIME, but I am struggling to understand the complete implementation approach and which components need to be provided by Servi...
Hi all, I am setting up the Sensitive Data Redaction Plugin, and had a quick question on whether or not I can have it target a table that isn't the sys_email table. By Default that is the target table but I don't want to redact all emails coming in j...
Hello A very small number of users logged in by SSO into SN are logged out directly.Hint: SSO Debug is enabled.I have done a Test with PDI and SSO Circle:- using "email" as "user_field" to identify the SSO user in SNTest 1.- add my SSO Circle User em...
I need to fulfill a requirement in ServiceNow to restrict the user's access based on region, then based on data, there are 2 levels of filter or checks after that it will be decided whether that user can read that read or not. I want to keep the dat...
