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serviceNow XML

Hi Team, when I try to export the XML file prod I am not able to perform that activity with out admin role and please guide me what is the reason behind it RegardsMahesh 

maheshrocks by Tera Contributor
  • 974 Views
  • 4 replies
  • 0 helpfuls

Resolved! Query ACL Behavior

Hello,We're attempting to replace a Reference Qualifier with a query_range ACL to filter Change Models (chg_model table) globally, but the ACL isn't working as expected.Current Setup (Working):Reference Qualifier on the chg_model field filters based ...

jkappler2 by Tera Contributor
  • 420 Views
  • 2 replies
  • 1 helpfuls

PDI not working

My PDI has not been working for the past 5 days. Could someone please assist in resolving the issue?   Show this msg Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.

Resolved! MFA Setup -- dont want to download a TOTP

Some of my users don’t want to use TOTP on a personal phone, don’t have a work phone, or don’t have smartphones at all. While I know they can install an authenticator app, they’d prefer to use email from the start without being forced to download any...

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