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Resolved! PDI not working as expected

Hi team, I am unable to access my PDI, it says Your connection is not private. I am unable to open it, when I tried in incognito mode, I can able to access but site is not secured. Any PDI maintenance going on? Thank you,Arkesh

Resolved! How do I configure MFA to offer only Email OTP or only Auth App on first login depending on roles

We have a use case were we want certain users to be only able to use MFA by an authentication App whilst allowing other users to choose Email or authentication App. I have configured MFA to allow email for users for all users except those with the sp...

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MFA SMS

I would like to confirm some questions regarding MFA with SMS.When logging in using SMS, is the value of Multi Factor Type in the sys_user_multi_factor_setup table set to SMS?Also, is it possible to delete the SMS-based authentication code for each u...

kack l by Tera Expert
  • 308 Views
  • 3 replies
  • 0 helpfuls

Resolved! Email MFA in Yokohama

Hi, With migrate to Yokohama, users without SSO must enable the MFA.For some users we want to use the Email Authentication only.When logging in, the user got the message :And on the profile page, when clicking on Configure Multi-factor Authentication...

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Karine_M by Tera Guru
  • 672 Views
  • 6 replies
  • 1 helpfuls

Data Privacy Management

Just a couple questions on Data Privacy 1.  Can you rollback anonymization at anytime after the job has completed (ie. 6 months later) or is it just immediately after job is run? 2.  If you anonymize phone number, can you still click on the phone num...

hulsd by Tera Contributor
  • 856 Views
  • 4 replies
  • 0 helpfuls

Migrating to CLEE from Edge Encryption

Hi everyone, We intend to move to CLEE and we currently have our data protected by Edge Encryption.I am wondering what the best way of approaching this would be. Has anyone any experience in this process, can the data be migrated using CLEE from one ...

andrewmclau by Tera Contributor
  • 847 Views
  • 5 replies
  • 3 helpfuls

Resolved! MFA Setup -- dont want to download a TOTP

Some of my users don’t want to use TOTP on a personal phone, don’t have a work phone, or don’t have smartphones at all. While I know they can install an authenticator app, they’d prefer to use email from the start without being forced to download any...

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MFA enforced for Yokohama version

Hi all, The release note states that MFA is enforced from Yokohama version onwards.However, on instance, role based MFA is already present. If you want to enforce MFA on all users despite the roles, do you simply have to inactivate the setting? or do...

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jnt-cnt by Mega Sage
  • 507 Views
  • 2 replies
  • 0 helpfuls

Resolved! 'Don't ask for MFA' reverting after 60 mins

Hi,  We use MFA for external customers which works fine but we've recently noticed that when the 'Don't challenge for MFA on this browser for the next 8 hours' tickbox is ticked it only works for 1 hour, i.e., it won't challenge for MFA for the first...

SNAdmin47 by Kilo Sage
  • 1134 Views
  • 9 replies
  • 4 helpfuls