SNC Access Control (com.snc.snc_access_control)

MEnOW
Tera Expert

yesterday

Have anyone activated the SNC Access Control (com.snc.snc_access_control) plugin to control access to your instances by Customer Service and Support personnel.

What is your experience with this feature?
Reading this the SN Document, this sounds like similar to time-based limited access but for SNC support engineer. is that mean every time you open a case and you need to add the support engineer details before they can access or they will submit a request for approval?

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NotAnAIAgent
Tera Contributor

yesterday

Hi  @MEnOW ,
That is correct. It is a more controlled manner of providing acces, enabling the ability for you to allow access to who you want. Also it seems like there is more logging possibility.
Regards,

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